Refund policy

RETURN & REFUND POLICY (EU/INTERNATIONAL COMPLIANCE)
  1. RIGHT OF WITHDRAWAL (EU CUSTOMERS ONLY)
    If you are a resident of the European Union, you have the legal right to cancel and return your order within 14 days of receiving your item, for any reason and without justification.
To exercise this right, you must contact us at [Your Business Support Email] within the 14-day window.
  • Return Shipping Costs: Customers are fully responsible for paying their own return international shipping costs.
    • return international shipping costs.
    • Return Address: Items must be sent back to our main business facility in South Africa. Please contact customer support for the exact return shipping label instructions.
    • Condition: Items must be returned unworn, unwashed, and in their original packaging.
    1. DAMAGED, DEFECTIVE, OR WRONG ITEMS
      We want you to love your order. If your product arrives damaged, has a printing defect, or is the wrong item entirely, please take a clear photo of the issue and contact us at [Your Business Support Email] within 14 days of delivery.
    We will gladly arrange a brand-new replacement or a full refund at absolutely no extra cost to you. You do not need to ship defective items back to us.
    1. EXCHANGES & SIZING
      Because our products are printed-on-demand specifically for you when you order, we cannot offer free exchanges or refunds for choosing the wrong size or color. Please carefully review the sizing charts provided on each product listing before completing your purchase.